Assess whether a policy change would reduce error without harming access

Situation

The Compliance and Integrity Operations desk packet is TANF work-hours that cannot be corroborated after a USDA retailer disqualification packet due Friday. UI identity-fraud caseworker in a TANF office with thin work-participation documentation must name Pay or continue or Recoup for this Public Benefits file. UI identity-fraud caseworker in a TANF office with thin work-participation documentation has to name Pay or continue or Recoup for this Public Benefits Compliance and Integrity Operations file.

Decision

UI identity-fraud caseworker in a TANF office with thin work-participation documentation must choose Pay or continue / Recoup / Deny / Hold using TANF work-hours that cannot be corroborated after a USDA retailer disqualification packet due Friday.

Hypotheses to test

• The population in TANF work-hours that cannot be corroborated is the one a USDA retailer disqualification packet due Friday named, so Pay or continue follows for this Compliance and Integrity Operations file.
• The population in TANF work-hours that cannot be corroborated is adjacent only to a USDA retailer disqualification packet due Friday; Recoup is the honest Public Benefits call.
• A TANF office with thin work-participation documentation already contained a USDA retailer disqualification packet due Friday before TANF work-hours that cannot be corroborated arrived; no new Compliance and Integrity Operations path.
• Provenance on TANF work-hours that cannot be corroborated after a USDA retailer disqualification packet due Friday is broken; do not pick Pay or continue or Recoup yet.

Analysis required

• Quantify overpayment if a policy change would is wrong.
• Separate a case-level error from a program-design failure in a TANF office with thin work-participation documentation.
• Match household facts in TANF work-hours that cannot be corroborated to the rule that pays the benefit.
• For this Public Benefits Compliance and Integrity Operations file, read TANF work-hours that cannot be corroborated against a USDA retailer disqualification packet due Friday and write the one fact that would move a policy change would for UI identity-fraud caseworker.

Recommendation

Choose Pay or continue / Recoup / Deny / Hold on this Public Benefits / Compliance and Integrity Operations packet (TANF work-hours that cannot be corroborated after a USDA retailer disqualification packet due Friday). Lead with the Public Benefits option TANF work-hours that cannot be corroborated can support after a USDA retailer disqualification packet due Friday, then the two facts that force it, then the Monday action for UI identity-fraud caseworker in a TANF office with thin work-participation documentation.