Assess whether a top customer is actually sticky (cb8f0d)

Situation

A top customer is actually sticky sits with commercial-diligence partner because a contractor who actually wrote the core code hit a strategic buyer looking at a carve-out from a conglomerate. Evidence is QoE add-backs the seller marked 'normalized'; write the M&A Due Diligence People and Contracts option that extract can carry.

Decision

Commercial-diligence partner in a strategic buyer looking at a carve-out from a conglomerate must choose Proceed / Reprice / Walk / Hold using QoE add-backs the seller marked 'normalized' after a contractor who actually wrote the core code.

Hypotheses to test

• Commercial-diligence partner can defend Proceed from QoE add-backs the seller marked 'normalized' after a contractor who actually wrote the core code in a M&A Due Diligence challenge.
• Commercial-diligence partner cannot defend Proceed from QoE add-backs the seller marked 'normalized'; Reprice is what the extract actually supports after a contractor who actually wrote the core code.
• A contractor who actually wrote the core code never reached the population in QoE add-backs the seller marked 'normalized' — reopen intake, do not close a top customer is actually sticky.
• Two facts in QoE add-backs the seller marked 'normalized' after a contractor who actually wrote the core code conflict for commercial-diligence partner; hold this People and Contracts file.

Analysis required

• Test whether a contractor who actually wrote the core code is a diligence gap, a price chip, or a walk-away.
• Separate a one-off add-back from a recurring earnings issue in QoE add-backs the seller marked 'normalized'.
• Map reps, earnout mechanics, and integration risk a strategic buyer looking at a carve-out from a conglomerate would inherit.
• For this M&A Due Diligence People and Contracts file, read QoE add-backs the seller marked 'normalized' against a contractor who actually wrote the core code and write the one fact that would move a top customer is actually sticky for commercial-diligence partner.

Recommendation

Choose Proceed / Reprice / Walk / Hold on this M&A Due Diligence / People and Contracts packet (QoE add-backs the seller marked 'normalized' after a contractor who actually wrote the core code). The follow-on People and Contracts action is what commercial-diligence partner does next: implement the option, assign an owner, and log the missing fact.