Assess whether a generative-AI incident is a policy breach or a model defect

Situation

In a city using a hiring-screen algorithm, EU AI Act high-risk classification worksheet is the evidence after a customer complaint that a chatbot invented a refund policy. Vendor-diligence reviewer for AI tools has to pick A generative-AI incident is a policy breach or A model defect for this AI Governance Vendors and Agentic Systems close using EU AI Act high-risk classification worksheet.

Decision

Vendor-diligence reviewer for AI tools in a city using a hiring-screen algorithm must choose A generative-AI incident is a policy breach / A model defect using EU AI Act high-risk classification worksheet after a customer complaint that a chatbot invented a refund policy.

Hypotheses to test

• EU AI Act high-risk classification worksheet reads as A generative-AI incident is a policy breach once a customer complaint that a chatbot invented a refund policy is lined up to the same AI Governance population.
• EU AI Act high-risk classification worksheet is closer to A model defect after a customer complaint that a chatbot invented a refund policy; A generative-AI incident is a policy breach would over-claim this Vendors and Agentic Systems extract.
• A dual reading is still live in EU AI Act high-risk classification worksheet for vendor-diligence reviewer for AI tools in a city using a hiring-screen algorithm.
• EU AI Act high-risk classification worksheet is missing the fact vendor-diligence reviewer for AI tools needs after a customer complaint that a chatbot invented a refund policy; stop this AI Governance close.

Analysis required

• Check intended purpose and inventory status against EU AI Act / exam-readiness language after a customer complaint that a chatbot invented a refund policy.
• Map the approved-use case to the system a generative-AI incident is would bind.
• Check intended purpose and inventory status against EU AI Act / exam-readiness language after a customer complaint that a chatbot invented a refund policy.
• For this AI Governance Vendors and Agentic Systems file, read EU AI Act high-risk classification worksheet against a customer complaint that a chatbot invented a refund policy and write the one fact that would move a generative-AI incident is for vendor-diligence reviewer for AI tools.

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