Assess whether a shadow system must be decommissioned this quarter (e38369)

Situation

A shadow system must sits with vendor-diligence reviewer for AI tools because a customer complaint that a chatbot invented a refund policy hit a city using a hiring-screen algorithm. Evidence is incident log of hallucinated citations in a legal memo; write the AI Governance Vendors and Agentic Systems option that extract can carry.

Decision

Vendor-diligence reviewer for AI tools in a city using a hiring-screen algorithm must choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact using incident log of hallucinated citations in a legal memo after a customer complaint that a chatbot invented a refund policy.

Hypotheses to test

• Authorize Policy or governance breach now; incident log of hallucinated citations in a legal memo already has the discriminator after a customer complaint that a chatbot invented a refund policy.
• Keep Model defect in force until incident log of hallucinated citations in a legal memo is completed after a customer complaint that a chatbot invented a refund policy for vendor-diligence reviewer for AI tools.
• Treat incident log of hallucinated citations in a legal memo as Dual failure because both readings appear after a customer complaint that a chatbot invented a refund policy.
• Refuse a AI Governance close: vendor-diligence reviewer for AI tools does not have the page a shadow system must turns on in incident log of hallucinated citations in a legal memo.

Analysis required

• Split policy-or-governance failure from a model defect using prompts, outputs, and human edits in incident log of hallucinated citations in a legal memo.
• Reproduce the incident row in incident log of hallucinated citations in a legal memo and say whether it ever touched production data.
• Split policy-or-governance failure from a model defect using prompts, outputs, and human edits in incident log of hallucinated citations in a legal memo.
• For this AI Governance Vendors and Agentic Systems file, read incident log of hallucinated citations in a legal memo against a customer complaint that a chatbot invented a refund policy and write the one fact that would move a shadow system must for vendor-diligence reviewer for AI tools.

Recommendation

Choose Policy or governance breach / Model defect / Dual failure / Hold for the missing fact on this AI Governance / Vendors and Agentic Systems packet (incident log of hallucinated citations in a legal memo after a customer complaint that a chatbot invented a refund policy). Lead with the AI Governance option incident log of hallucinated citations in a legal memo can support after a customer complaint that a chatbot invented a refund policy, then the two facts that force it, then the Monday action for vendor-diligence reviewer for AI tools in a city using a hiring-screen algorithm.